We ship products within 2-6 business days unless it
is a special order item.
The vitamin and nutritional supplements are obtained
fresh from the factory to meet the customer
requirements. We do like this because we want to make
sure that you receive the freshest products possible
from us. Items that had been sitting on a store shelf
for months on end loses potency. So, although this
increases our cost, we order items from the factory for
the orders received. We have a special arrangement with
the factory so we get our shipment within 4-5 business
days. So, your orders are generally shipped within 4-6 business days
of receiving the order. If you need the items in a
hurry, please ask for courtesy expedited order service.
In this case we will have the items sent directly from
the factory. This may incur an additional cost. Please be sure to mention this on your
The international orders may take an additional 3
business days over these estimates due to the time it
takes to prepare the paperwork, and for the special
We currently ship all products by US Postal Service.
First class package or priority mail (2-3 day delivery)
is generally used for domestic orders depending on the
weight of the package. You have to provide a valid delivery
address which usually is the same as the billing address
for the credit card you are charging the purchases to.
For Paypal, it is the confirmed address.
For expedited handling (when specifically requested
by the customer at the time of ordering) of vitamins,
and nutritional supplements, the items will be directly
shipped from the factory using UPS 2nd day delivery.
Please note that this implies 2nd business day and
so when an item is shipped on Friday, it won't be
delivered till Tuesday. This requires a street address
UPS and Federal Express require a street address and
do not deliver to PO Boxes (USPS does deliver to PO
Express Mail Delivery is available at an additional cost.
For most of the country it is 1-2 day delivery.
Except for some bulky items which costs considerably
more to ship, we charge you a flat $7 for the first
item and $1 for additional items for US orders. The
shipping cost will be spelled out in your shopping cart
before you make the payment.
Via USPS Standard Delivery
First Item - $7
Additional Items - $1/each
Certain bulky or heavy items will cost more to ship.
The shipping charges will be clearly stated when you
If an item cannot be shipped by First class or by Priority Mail per
postal regulations, we will ship it by Parcel Post or by
Some of the heavy books will be shipped via Media
To qualify for the discounted $1/item, the items have
to be purchased together and paid together.
Express Mail Delivery (For 48 contiguous US State
addresses) (2-3 days delivery)
Items will be shipped direct from the factory via UPS
second day delivery service.
Shipments to international destinations are governed
by manufacturer restrictions, customs restrictions,
credit card processing restrictions, and
We do ship to several countries. You can choose
standard delivery (First Class International or Priority
Mail International) or by Global Express Mail.
Cost varies from countries to countries. Please note
that if you want to track your package, you need to
choose Express Delivery or Courier Delivery (below).
First Class International (Air Mail) cannot be tracked once
it leaves the US. (Priority Mail International is not available
to all countries and tracking may not be available in
all countries depending on the local postal systems.)
Please note that once shipped, we are not responsible
for the item. If you are concerned about the reliability
of the mail delivery in your country, think of using
Express Mail or buying insurance. (This may not be
available to all countries based on postal regulations.)
FedEx (Courier) Delivery
We offer FedEx shipment for those who desires to have
it. This is the quickest delivery method as the customs
processing etc. are handled by the courier. Customs duties,
if any, will be paid by FedEx and will be collected from
you on delivery unless you have a billing arrangement
with FedEx. This
avoids the need for you to go and clear customs and the
delays involved in customs.
Unfortunately, this service is very expensive
compared to Global Express Mail. But if you are ordering
several items, this may be a viable option. This is also
a good option if you want items to be shipped to
countries whose customs service tend to be bogged down
If you wish FedEx delivery, choose express delivery
option and then indicate in the remarks column that you
want delivery by FedEx. We will advise you the
additional cost involved and bill you for that